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My stats look out of date

How often Artec syncs your accounts and posts.

Artec reads from the social platforms on a schedule, not live:

  • Videos and post metrics: new posts are usually picked up within minutes to a few hours for active accounts, and at least daily for quieter ones.

  • Aggregate profile stats (followers, average views, engagement): recomputed nightly.

  • A newly connected account can take a little while to finish its first full sync: especially with a large video history.

So a spike from an hour ago won't show yet: that's normal. If stats have been frozen for more than a day, check that the account connection is still healthy (no re-auth badge): a dead connection is the usual culprit.

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