Artec

Chat with us in-app, or email contact@artec.app.

How to contact Artec support

Email and password or Google: and how to reset your password.

Logging in to the web dashboard

Creators live in the iOS app; founders and brands on the web.

Which app do I use: iOS app or web dashboard?

Stripe handles all money movement: Artec never stores bank details.

How Artec pays people: security basics

Self-serve on iOS; contact support from the web dashboard.

Deleting your account

The processing fee on wallet funding, explained.

Why was my card charged 2.9% more than I added?

Formats are the style of video: talking head, green screen, and so on. Not to be confused with payment structures.

What are content formats?

This chat answers how-Artec-works questions. Strategy questions about your app belong to the copilot in your workspace.

Support chat vs your Artec copilot: where to ask what

The niche list, and how niches drive matching for creators and brands.

Niches on Artec

General

Create a custom design with text, images, and links

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Find answers and get help from Intercom Support and Community Experts

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Volume, requesters and topics for your company.

Insights

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Customer Portal.

Track the progress of all tickets related to your company.

Tickets portal.

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

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