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Support chat vs your Artec copilot: where to ask what

This chat answers how-Artec-works questions. Strategy questions about your app belong to the copilot in your workspace.

Artec has two assistants, and knowing which to ask saves you time:

  • This support chat answers questions about how Artec works: features, billing, account issues, and anything going wrong.

  • The AI copilot in your Artec workspace (the chat inside your dashboard) is the one that knows your data: your app, niche, competitors, campaigns, and performance. It does the actual growth work with you.

Ask the copilot, not this chat, for things like:

  • Which content formats or trends fit my app?

  • What should I pay creators for my campaign?

  • How is my campaign performing, and what should I change?

  • What are my competitors doing right now?

The copilot is available from anywhere in your workspace, and on the Autopilot and Liftoff plans it can research and act on more of this for you automatically.

Creators: for content coaching, the Academy in the app plus the video analysis tool (upload any video for AI feedback) are your equivalents.

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