Artec Studio, Inc.
Effective Date: April 13, 2026
Last Updated: April 13, 2026
1. Scope
This policy applies to all payment activity facilitated through Artec, including:
Brand subscriptions
Campaign deposits and wallet funding
Platform fees and processing fees
Creator payouts
Charge disputes, reversals, and holds
2. Using Artec’s Payment Systems
All campaign-related financial activity must flow through Artec’s approved payment rails unless Artec expressly authorizes otherwise in writing.
That includes:
Brand funding of campaigns, deposits, or wallets
Payouts to creators
Platform fees
Recorded compensation tied to accepted campaign terms
Attempts to move payment off-platform in order to avoid fees, tracking, payout rules, or policy enforcement may result in suspended accounts, withheld payouts, campaign cancellation, or permanent removal from Artec.
3. Brand Charges
Brands may be charged for one or more of the following:
Subscription fees for software access
Campaign deposits
Campaign replenishment or milestone charges
Deal-level platform fees
Payment processing fees passed through from payment processors
Brands are responsible for keeping a valid payment method on file and authorizing Artec and its processors to charge approved amounts associated with their use of the Platform.
If a payment fails, Artec may:
Retry the charge
Pause campaign activity
Delay creator payouts
Restrict access to posting or launching new campaigns
Require an alternate payment method before services continue
4. Creator Payouts
Creator payouts are generally processed through Stripe Connect or another payout provider selected by Artec.
To receive funds, creators may need to:
Complete payout onboarding
Provide tax and identity information
Maintain an eligible and active payout account
Resolve any fraud, compliance, or account-review issues
Artec may delay or hold payouts if:
A brand payment has failed or been disputed
There is suspected fraud, manipulation, or policy abuse
Required onboarding or tax information is incomplete
A campaign is under review due to a dispute, chargeback, or legal concern
5. Fees
Artec may charge platform fees to brands, creators, or both sides of a transaction, as disclosed in-product, in pricing materials, or in campaign flows.
These fees may include:
Brand-side marketplace fees
Creator-side payout deductions
Payment processor fees
Subscription fees
Where shown in the product, those fee disclosures control for the relevant transaction.
6. Deposits, Wallet Funding, and Credits
Artec may require brands to pre-fund campaign activity through deposits, project wallets, or related balances. Unless required by law or otherwise stated by Artec in writing:
Deposited funds are intended to support active marketplace activity
Processing fees are non-refundable once charged
Platform credits or wallet balances may be non-refundable once funded
Artec may apply available balances toward unpaid campaign obligations, fees, reversals, or disputes
7. Timing of Charges and Payouts
Payment timing can vary based on:
Campaign configuration
Submission approval status
Completion milestones
Processor settlement times
Fraud and compliance reviews
Availability of complete tax and payout information
Artec does not guarantee same-day or specific payout timing unless expressly stated in writing.
8. Failed Payments, Chargebacks, and Reversals
If a brand charge fails, is reversed, or is disputed through the payment processor, Artec may:
Pause related campaigns or submissions
Hold or claw back unpaid or pending creator disbursements where legally permitted
Offset future payments or wallet balances
Charge the brand for outstanding obligations, processor penalties, and recovery costs
Suspend or terminate the account
Improper or abusive chargebacks may be treated as a policy violation.
9. Taxes
Users are responsible for their own taxes except where Artec is legally required to collect, withhold, remit, or report them.
Creators may be required to provide taxpayer information before payout. Artec may delay payouts until required compliance information has been received and verified.
10. Fraud Prevention and Enforcement
Artec may review, delay, reverse, or refuse payment activity where we suspect:
Fake campaigns or fake submissions
Artificial engagement or manipulated metrics
Identity fraud
Off-platform payment circumvention
Duplicate accounts or collusion
Any other activity that creates financial, legal, or trust risk
Our decision to pause or review payments does not waive any other rights under our Terms or policies.
11. Questions
If you have a payment-related question, contact [email protected].